The goal of this doctoral thesis is the development of model refactoring techniques by integrating and applying concepts from the three main branches of theoretical linguistics: syntax, semantics, and pragmatics. The syntactical refactoring technique addresses linguistic issues that arise by expressing process behavior with natural language. The semantic refactoring technique reworks terminology with overlapping and synonymous meaning. The pragmatic refactoring technique provides recommendations for incompletely specified process models. All of the presented techniques have been evaluated with real-world process model repositories from various industries to demonstrate their applicability and efficiency.
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